Shipping and Handling
All orders are processed on business days (Monday to Friday, excluding Public Holidays). Please note that if your order was placed over the weekend, it will be processed the following week.
Orders typically delivered by Pgeon Delivery / PosLaju / DHL. Delivery usually takes between 2 to 3 business days for West Malaysia and 5 to 7 business days for East Malaysia. Please note that actual delivery time depends on shipping distance and may vary.
Our standard delivery charges per order are as follows:
Delivery to West Malaysia: RM8
Delivery to East Malaysia: RM15
Orders of RM150.00 and above (after deducting cash or discount voucher if applicable) are entitled to delivery free of charge within Malaysia.
We currently accept orders from Malaysia and Singapore. We apologise for not being able to process and ship orders to destinations outside of these two countries.
If you have any questions on our return policy, please contact Customer Service at firstname.lastname@example.org or via phone at +610-8498195. Please provide your contact details, invoice number and reason for return.